General Questions
We carry a vast collection online. You can expect most pieces to be found in our studios, but likelihood of products selling out or low in stock is more common in-studio. If you are looking to get a specific piece, please call or text us to check availability.
Short answer, yes.
Long answer, yes, but it’s very fast! You’ll feel a quick pinch (or maybe just pressure), then the area will feel hot and dissipate. The most common thing we hear during a piercing is “that wasn’t so bad!”
Of course! Bring your friends and family :)
We’re happy to host you and your service animal or additional helper! You can always contact us ahead of time for any accommodations you might need, we want to make this a smooth and fun process for you!
That’s what we’re here for! We have stylists and piercers on staff at all locations to help elevate your style and make suggestions to help you get an awesome piercing. Bring inspiration pictures or go off of vibes, we’re excited to come up with something perfect for you either way.
Want to browse certain piercings online? Check out our explore piercing section here.
You can find our current job postings on our careers page!
Payment and Pricing
Price differs a little bit depending on the location of the piercing and the IRIS location you want to visit. To see full listings of services with pricing click the Locations tab and select your preferred IRIS location or choose your studio here.
We accept cash, debit, credit and tap payments like Apple Pay and Google Pay.
The piercing fee doesn’t include jewelry, it covers the time and experience of your piercer and the piercing materials that are used during the piercing procedure.
Price depends on material (titanium, niobium, or solid gold), size, gem incorporation, and other embellishments. Prices start at $30 before tax for plain, basic titanium and $70 before tax for 14kt-18kt plain gold shapes.
Though tipping your piercer is always appreciated, it is not expected. If you had a great experience and you want to show extra appreciation, then awesome!
If you are curious about the amount you should tip, think of it like you would a different service oriented business, like your hairdresser or barber. On our payment touchscreen the percentage tipping amount you see is based off of the total amount of your purchase. If you would like to tip a different/custom amount, please select the Custom option.
Health and Safety
Jewelry at all of our studios is made out of either implant grade titanium, niobium, or 14kt-18kt solid gold. Our jewelry pieces are always lead and nickel free, no mystery metals here!
Your safety and well-being are always our highest priority. Current health and safety information has informed us that piercing with used jewelry, even something you were pierced with in the past and only worn by you, is not safe to use in establishing a brand new piercing. Therefore, we cannot use any used jewelry, with no exceptions. There are even certain states, where we are located, where piercing with used jewelry is prohibited by law.
If you have a beloved piece at home that you’re excited to wear again, we recommend starting your new piercing with an inexpensive option from our studio. Once your initial swelling and irritation have subsided, we can professionally sterilize your previously worn jewelry and assist with a safe jewelry change so you can enjoy wearing it again.
The cost of a titanium post can be found on its product page here and the cost of a small titanium end can be found here.
At IRIS, we only pierce with jewelry purchased directly from our studio. This ensures that every piece meets our strict standards for safety, material quality, and sterilization. Jewelry brought in from outside sources cannot be used, as we cannot guarantee its composition, manufacturing quality, or whether it is truly safe for a fresh piercing.
Your health and safety are our top priority, and using verified, implant-grade jewelry is an essential part of a successful piercing.
Some piercings may be initially pierced with a ring or circular barbell style (like daiths and septums), but for most piercings hoops can be irritating, easily caught or bumped, unstable, and can prolong your healing.
Have no fear though! We have tons of great options as far as jewelry goes, and your piercer can place your piercing so that you can get the hoop of your dreams once it’s healed. We will also place it for optimal looks of a hoop if that is your long term goal. Just let us know prior to your piercing of what jewelry you plan on wearing long-term.
Our piercers only pierce with single use needles that are sterilized just for you during your appointment (along with all the jewelry and materials they’ll use during your piercing). Piercings with needles are clean, accurate, and quick in the hands of our experienced piercers.
We simply ask that you avoid coming into our studios if you've recently been sick, are feeling unwell, or are experiencing any of the following symptoms: cough, shortness of breath, fever, chills, muscle pain, or new loss of taste or smell. Reach out to your local studio and we will be happy to reschedule you for a different day!
After You're Pierced
Please see our Aftercare page here.
We suggest waiting at least 2-3 months before immersing your piercing in still or shared bodies of water. Fresh piercings are a healing wound, and things like the ocean, pools, and even your bathtub, can carry bacteria that once in the wound cannot be rinsed out. But if you’re just interested in getting your feet wet or you can keep your piercings out of the water, go for it!
If the expected healing time of your piercing surpasses 2-3 months or your piercing is irritated, be sure to cover your it with a waterproof bandage. We find the Tegaderm bandages work really well!
Don't workout for the first 24 hours after getting your piercing. Other than that, working out isn’t a problem for most piercings, just stay aware of your new additions! If anything hurts, stop and adjust.
Whenever we sustain an injury one of the body’s first reactions is to swell. Because of this we pierce you with a longer post to accommodate the inflammation you’ll experience as you begin to heal your new addition. At about 6-8 weeks, you’ll notice that because the swelling has subsided that your post is probably sticking out more. That’s your sign to come back in and purchase a shorter post that’ll sit flush with the tissue. This helps avoid extra snagging, mitigates the risk of migration (which is when the piercing shifts and becomes slanted), and most people find it aesthetically more pleasing as well.
Browse posts here.
If you had a septum, daith, navel or nipple piercing, a downsize is not required, but it may still be suggested by your piercer. You can always contact your piercer for a check-in appointment.
Piercings heal from the outside in, so while they can look and feel healed pretty early on, they could still have weeks or even months to go! Expect most piercings to take somewhere between 4-12 months to heal. Your aftercare sheet will have your expected healing time for your specific piercing, but if you’ve lost your sheet you can always ask!
Here is a list of our most common piercings and their healing times:
Earlobe: 6+ months
Helix / Cartilage Rim: 9-12 months
Daith: 9-12 months
Tragus: 9-12 months
Rook: 9-12 months
Nostril: 9-12 months
Septum: 2-3 months
Nipple: 6-12 months
Lip: 2-3 months
Once your piercing is healed you will be able to remove the jewelry for a cleaning. For cleaning your jewelry, we suggest you use a small bath personal ultrasonic. You can usually get a piece of jewelry very clean by running it through this machine for 5-10 minutes. We don't suggest the use of any added chemicals in the ultrasonic. Just use distilled water.
If you really want to clean out the prongs in your gemmed pieces, then we also suggest a steamer that is specifically meant for cleaning jewelry. You can find consumer grade steamers from the brand GemOro.
Please remember that taking your jewelry out for any period of time is risking the closure of that piercing. Your piercing must be healed before taking out the jewelry and the first couple times you do it, your jewelry shouldn't be out for more than a few minutes.
Absolutely! Check out our piercing section here that gives specific guidance on the piercing you got or are looking to get. Still not finding what you need? Give us a call or send us a text. We are always happy to help.
Piercings For Minors (Under 18)
Yes, we do! But age and legal requirements change from time to time. To find out if your nearest IRIS is serving minors and what legal documents you will need, check out your location’s appointment page.
Yes, but there are specific restrictions to each piercing and IRIS location. Company wide we do not perform facial or cartilage piercings on anyone under 13 years old. We do not perform any oral piercings on anyone under 18. We will pierce the navel on someone under 18, but nothing else that is below the shoulders. All people under 18 years old must follow the minor’s piercing guidelines and age restrictions, so please pay close attention to the information within your booking appointment as that will tell you what you need to know.
This varies from state-to-state, but you can find the most common documents needed in the answer below. If you are in Michigan, no matter your age, you must have a photo ID.
Most commonly, if a minor (anyone under 18 years old) wishes to receive a piercing they will need:
- Their parent or legal guardian to be present for the whole appointment with a valid form of ID.
- Their birth certificate (you can bring the actual document, a legible photo on your phone, or a scan as long as that scan does not have the “void” watermark or other language that says the document is not legitimate as a photocopy/scan). There is no document that can replace a birth certificate.
- If the minor is 13 years old or older, they will also need to bring a valid photo ID (like a passport, driver’s license, learner’s permit, or school ID). This is not necessary if the minor is 12 or younger, except in Michigan where a photo ID is necessary no matter the age.
A birth certificate is one of the few documents that can confirm the identity of the parent to the child being pierced. This helps prevent events of a minor coming in with an adult who cannot give legal consent for them (like an older sibling, aunt/uncle, or even older friend). Legal guardians and parents, please bring in the documents for guardianship signed by a judge if unlisted on the birth certificate.
Booking, Canceling, and Rescheduling
Currently, we are taking all bookings online. Select your location here and click the book button.
Want us to take the wheel? Feel free to call or text us and we will help get you booked and tell you anything you'd like to know about your next piercing.
Absolutely! Please be aware that any booked appointments or previous walk-ins will be taken prior to when you walked in. Call or text to see our current availability.
If the particular service you’re looking for isn’t listed on the website (ex: bridge piercing) feel free to reach out to the IRIS location you’d like to visit to see availability. If there is no listed option for minors that means we do not perform that piercing on anyone under 18 years old, and that rule is firm.
You can cancel by calling the studio your appointment is booked, through our website’s text messaging option (bottom right of this page), or via your confirmation email.
You can reschedule by calling the studio your appointment is booked, through the website’s messaging option (bottom right of this page), or via your confirmation email.
Call the studio you’re visiting so that they are aware and can move your appointment to a later day (same day rescheduling is rare and cannot be guranteed). If you are 10 minutes late or no-show to a piercing appointment, the appointment will be considered missed and will be canceled. If you show up to your appointment after the 10 minute mark there is no guarantee that any service can be provided, and you will need to create a new appointment through our website. No-call no-shows will have their card on file charged a $20 no-call no-show fee.
Returns, Exchanges, Repairs, & Special Orders
Once a piece of jewelry has been in a person’s body we cannot accept a return for health and safety reasons unless the jewelry is defective (see below for what to do if that happens). If you ordered jewelry online or bought jewelry to take home it will be given to you in a heat sealed bag. If the heat seal is intact and it is within 30 days of purchase we can return or exchange it for you. After 30 days, there will be no returns or exchanges.
Currently, we cannot do direct online exchanges. Instead reach out to us like you would for a return.
At IRIS, we stand behind the quality of every piece of jewelry we offer. If you experience an issue with your jewelry, we’re here to help and will always work with you to ensure a smooth, supportive experience.
Manufacturer Defects
If your jewelry shows signs of a manufacturer defect, we are happy to send it in for repair. Should the defect appear within 30 days of purchase, we will replace the piece at no cost. Our team will carefully assess the item to confirm that the issue is related to craftsmanship or production.
We do not cover loss of complete pieces, ends or posts. If you can’t find all the pieces (like a missing gem) bring us what you have so we can evaluate the piece.
Damage From Wear & Tear
Jewelry that has been damaged due to daily wear, accidental impact, improper handling, or other customer-related causes is not considered a manufacturer defect. In these cases, we cannot offer a repair or replacement. However, our staff is always available to help assess what happened and guide you toward the best solution—whether that’s selecting a new piece or exploring alternative options.
Our Commitment
We want every IRIS client to feel confident in their jewelry. If you ever have a concern, please pop your piece into a plastic baggie and bring it in so our team can take a look. We’ll provide honest feedback, clear next steps, and give the same attentive care you experienced during your piercing service.
Yes! Currently we can facilitate custom orders from both BVLA (Body Vision Los Angeles) and Anatometal. If there’s been something you’ve been dreaming of, let us know and we can get started! It’s best to work with a piercer in-studio for this in case any dimensions need to be taken for the jewelry to fit perfectly in your piercing. Plus, they can help you curate your look in real time.
Please be aware that custom jewelry has an extensive lead time. If you are looking to special order something for a special event, we suggest doing so about 6 months in advance.